Age restrictions and verification
Spinbara requires all players to be at least 18 years old to access the platform. Age verification may be requested during registration or before withdrawal.
18 years cannot create an account, place bets or withdraw funds. Spinbara applies technical controls to prevent access by minors.
Set deposit and play limits
Spinbara offers tools to help you control your spending. You can set daily, weekly or monthly deposit limits directly in your account settings.
Restrictive deposit limits are recommended if you feel your gambling is becoming problematic. Once set, a limit generally cannot be increased immediately.
- Access your player account settings
- Select the 'Deposit Limits' option
- Set a daily, weekly or monthly amount
- Confirm your limit; it takes effect immediately
- Limits cannot be increased before the set period expires
Gaming break and self-exclusion
If you need a break, Spinbara lets you temporarily suspend your account. A gaming break can last from a few days to several weeks.
Self-exclusion is a more permanent measure that closes your account for a period you choose. During this period, you cannot log back in, place bets or withdraw funds without contacting support.
- Temporary break: account suspension for a set period
- Self-exclusion: longer closure with access restrictions
- Both options apply to all platform services
- Contact support to change or lift a self-exclusion after it ends
Recognising signs of dependency
Gambling addiction can affect your mental health, finances and relationships. If you recognise any of these signs in yourself or someone else, seek help immediately.
Gambling support organisations in your region offer free advice, helplines and treatment resources, often without judgement.
- Play more often or with larger amounts than intended
- Continuing to play despite financial losses or relationship conflicts
- Feeling anxious, irritable or having difficulty concentrating without gaming
- Hide the extent of your gambling from family or friends
- Borrowing money to play or repay gambling-related debts
- Neglecting work, studies or family responsibilities to play
Local support resources in France
Several organisations in France offer free support to people suffering from gambling addiction. These services are independent of Spinbara and operated by healthcare professionals or charities.
Resources vary by region. Check national organisations or contact your GP for local recommendations.
- SOS Joueurs: confidential and free helpline
- Joueurs Info Service: information and advice platform
- Anpaa: local associations for addiction support and prevention
- Your GP can refer you to treatment services
- Psychiatric hospitals offer detoxification programmes
Responsibility and data protection
Spinbara is committed to protecting your personal information and uses encryption to secure your data. Your account history, limits and responsible gaming preferences are never shared without your consent.
Data relating to your deposit limits and self-exclusion are handled confidentially and retained in accordance with regulations.
FAQ
How can I reduce my gaming time or spending?
Spinbara offers daily, weekly and monthly deposit limits. You can also schedule gaming breaks or request temporary self-exclusion from your account settings. Set realistic goals and stick to them.
What happens if I reach my deposit limit?
Once your limit is reached, Spinbara blocks new deposits until the period resets (day, week or month). You can withdraw your remaining funds at any time.
Is self-exclusion permanent?
Self-exclusion is not permanent. You set the duration (usually from a few months to several years). At the end of this period, you can request your account to be reopened. A cooling-off period often applies before reactivation.
Does Spinbara share my gaming data with support organisations?
No. Your responsible gaming data and limits are confidential. Spinbara does not share them with third parties without your explicit consent. Gaming support organisations operate independently and provide their services without access to your gaming accounts.
Where can I find help if I think I have a gaming problem?
Contact a local support organisation such as Joueurs Info Service, SOS Joueurs or Anpaa. Your GP can also refer you to treatment services. These resources are free and confidential.
