Deposit methods and currencies
Spinbara accepts multiple payment methods for deposits, including traditional banking options and cryptocurrencies. Main currencies include the euro (€) and USDT for cryptocurrency deposits.
Before depositing, check with support that your specific payment method is accepted in your region, as options vary depending on location.
Withdrawals and processing times
Spinbara processes withdrawal requests in 1 to 3 working days in accordance with the site's general terms. The exact timeframe depends on your payment method and any required verification.
Once approved, your withdrawal is processed to your bank account or cryptocurrency wallet depending on the method used. Withdrawals are generally processed Monday to Friday; check with support for applicable timescales on public holidays.
Withdrawal limits by VIP level
Spinbara offers a five-tier VIP programme that increases your withdrawal limits based on your activity over the last 90 days. Your tier automatically lowers after a month of inactivity.
Before requesting a significant withdrawal, check your current VIP level and its associated limits. If you exceed your limit, you will either need to wait until the following month or request clarification from support.
| VIP level | Daily limit | Monthly limit |
|---|---|---|
| Level 1 | 500€ | 7.000€ |
| Level 2 | 500€ | 10.000€ |
| Tier 3 | 800€ | 12.000€ |
| Level 4 | 1.000€ | 15.000€ |
| Level 5 | 1.500€ | 20.000€ |
Account verification and KYC
Spinbara may ask you to verify your identity before your first withdrawal or if transactions appear unusual. This know-your-customer (KYC) process typically includes submitting identity documents.
If you are unsure which documents are required for your region or your verification status, contact support for guidance. Review times vary by case.
Questions to ask before depositing or withdrawing
Before making your first transaction, ask yourself the key questions below. If you are unsure of the answer, contact support to avoid delays.
- Is my payment method accepted in my country?
- What is the estimated processing time for my method?
- What is my current VIP level and what is my withdrawal limit?
- Will I be asked for verification documents before my first withdrawal?
- Are there transaction fees or special conditions?
FAQ
What is the withdrawal processing time?
Withdrawals are processed in 1 to 3 working days in accordance with the general terms. The exact timeframe depends on your payment method and identity verification if necessary. Contact support for an estimate specific to your case.
Can I withdraw more than my VIP limit?
Your withdrawal limit is determined by your VIP level. If you exceed this limit, you will need to wait until the following month or request clarification from support regarding possible exceptions.
Which documents will I be asked for verification?
Spinbara may request a form of identification, proof of address or banking information depending on your region and account history. Support will provide you with the exact list if verification is required.
Will my VIP tier decrease?
Your VIP level automatically decreases after one month of inactivity. You will drop to level 1. Your level increases based on your activity over the past 90 calendar days before your withdrawal request.
How can I increase my withdrawal limit?
Increase your gaming activity over the last 90 days to move up VIP tiers. Each higher tier offers increased daily and monthly limits. Contact support if you have questions about your progress.
